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Many of our Snap One dealers have been asking for a better way to train their teams to design and install more effective and reliable networks. That better way is PCNA. Until the portals can be merged in 2022, integrators who want to register and become PCNA certified can do so on dealer.pakedge.com. The purchaser and any technicians who want to become PCNAs will be given access to the Pakedge dealer portal. This does not mean that you have to be a Pakedge dealer or sell Pakedge product. Authorized purchasers are welcome to purchase from this portal if they wish and can use the $600 rebate (credit on account) to buy whichever available products they’d like. We sell many Snap One brands as well as Araknis and Pakedge networking equipment on the Pakedge portal.
If the PCNA trainee completes the exam within 60 days after registration a $600 rebate is given as credit on account.
If you are a Control4 or Pakedge dealer then your rebate will be processed as credit on account of your respective dealer portal account, if you used the dealer.control4.com account then that it where you will find your rebate and if you used dealer.pakedge.com then you will find your credit on account there.
If you are a Snap One dealer and had a temporary Pakedge dealer account made so you could sign up for PCNA, then the rebate will be available as credit on account on dealer.pakedge.com where we sell many Snap One products.
Eligibility for the rebate is void 60 days after the registration date (kit purchase). If that date passes and the trainee is still not certified, please note that the trainees may still finish the coursework and certification to become a verified PCNA. Only the rebate is void after the 60-day term.
Registration is not transferable after a trainee starts the fourth course of PCNA. Prior to starting the fourth course, Snap One Education may consider accommodating a registration transfer. If an accommodation is granted, it does not reset the date by which the trainee must complete certification; it remains 60 days from the original registration date (date of purchase).
It is not required, but it is strongly recommended. Setting up strong and secure networks is critical to proper system installation and design. Having Professional Certified Network Administrators reduces service calls, improves customer happiness, and helps develop technicians so they are invested and succeed in this industry.
For concerns or assistance with registering, an administrator from your business should contact [email protected]
Course 1: Essentials - Build Your First Network
Course 2: Switches
Course 3: Routers
Course 4: Wireless Access Points
Course 5: Remote Monitoring and Management
Course 6: Network Design
Comparing PCNA to other network certifications is like comparing apples and oranges. PCNA is really the only one that is designed to be hands-on, taken from home, is specific to the custom integration industry, and gives trainees equipment they can keep. Neither Cisco nor CEDIA network certifications provide all those benefits.
Should you have any questions or concerns regarding course material, please send an email to [email protected]
We designed PCNA to take about 20 hours to complete. Depending on your thoroughness and your familiarity with networking, it might take you somewhat longer or a bit shorter.
The products received in the PCNA Kit delivered with the purchase of the PCNA course may not be resold, returned or otherwise transferred and may only be used by the PCNA technician they were registered to. The intention is that when the technician keeps the equipment, lives with it and uses it to test and practice their skills, then their experience and familiarity with the product improves making them a more valuable technician.
The equipment comes with the course enrollment and is intended for the certified technician’s use during online study and after certification. A trainee’s kit, registration, access to course materials, and certification is tied to their individual technician account. The certification exam can be accessed only by trainees registered for the PCNA curriculum. Keeping and maintaining the network gear after PCNA training is crucial to the commitment of long-term learning. We believe when a single technician takes ownership of their Pakedge or Araknis network and lives with it and maintains it, then they retain and nurture their expertise.
The exam can be taken only after the curriculum has been completed. It is a cumulative exam for which a study guide is provided. Once the final course of the curriculum is finished the trainee will be prompted to schedule their exam with ProctorU. Proctors are an important part of any certification process because their independent administration of the exam gives legitimacy to the certification. The proctor verifies the trainee’s identity and checks the testing environment and equipment before the exam.
We currently do not limit the number of attempts a technician may take to pass the certification exam. While the initial payment covers the cost of the first certification attempt, each retake attempt costs a nominal payment to cover the exam’s online proctoring costs. Each retake attempt costs approximately $30 and should be paid directly to the proctoring service. Payment will be requested automatically before attempting the second exam.
The certification exam is proctored by a 3rd party online-proctoring service, which verifies the trainee’s identity and records the exam. Proctoring ensures the fairness, authenticity and credibility of the PCNA certification. In an attempt to keep PCNA costs low for everyone, we have included the cost of a single certification attempt in the overall cost of the PCNA course. Through this approach, a dealer must pay for additional attempts only when needed.