Empower Yourself with Remote Management
OvrC’s cloud-based platform lets you provide incredible customer service and technical support to your clients, so you can kiss truck rolls and service calls goodbye.
Receive alerts and troubleshoot common issues before your customer even realizes there's a problem. Plus, batch notifications provide you with a single offline alert based on location.
Most troubleshooting calls are resolved with a simple reboot, so OvrC allows you to remotely reboot SnapAV devices or those powered through a WattBox or Araknis PoE switch, instead of rolling a truck.
Through an easy-to-use interface, you can modify the most common configuration settings of a device ¬in OvrC – even after your install is complete.
If a firmware update is available for a device, you’ll instantly be notified. Then you can update the device remotely with a single click.
Get remote, secure access to a device’s local UI with just the click of a button, where you can access advanced configuration settings.
Client-Facing Mobile App
Through OvrC Home, an optional mobile app you can personalize for each job, customers can fix common issues and manage parental controls on their own time.
Give OvrC's Power to Your Clients
Customers benefit from unique remote features, too. Customize our client-facing app, OvrC Home, and give it to your clients – empowering them to fix common issues, filter network content, and manage their Wi-Fi.
Learn more about OvrC Home >>
*Content filtering in BETA
A Connected Ecosystem
Native OvrC support is available for most of SnapAV’s connected devices, as well as a growing number of IP-enabled products from other manufacturers. By using multiple OvrC-enabled products in a job, you’re able to monitor and configure them all in a single, easy-to-use platform. Learn more about the OvrC Ecosystem >>
Upgrade to OvrC Pro
Upgrade to OvrC Pro, and you’ll get full visibility of all connected devices and premium network transparency, so you can tackle common network issues quickly and discreetly, without rolling a truck.
OvrC allows you to remotely monitor and manage SnapAV connected products, while OvrC Pro extends those capabilities to everything else on the network, including ISP and non-SnapAV products. Plus, you get access to a remote service dashboard that helps you solve problems from anywhere.
OvrC is included with all SnapAV connected products, and lets you:
- Monitor and manage products remotely
- Limit calls with OvrC Home, a client-facing mobile app
- View device diagnostics info and troubleshoot remotely
With OvrC Pro, you get all the features of OvrC, plus:
- The ability to monitor and manage ALL connected products
- A quick snapshot of a location’s system health
- Enhanced diagnostics data and troubleshooting capabilities