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Save Time. Grow Your Business. Welcome to OvrC
OvrC is a free, cloud-based remote management and monitoring platform designed by Snap One exclusively for professionals. From setup to support, OvrC empowers you to configure, deploy, monitor, manage, diagnose and troubleshoot connected devices remotely, helping you deliver world-class support from anywhere. With a new system coming online every six minutes, OvrC is trusted by pros around the world to solve problems quickly and keep customers’ systems up and running
Shop OvrC
Save Time. Grow Your Business.
Welcome to OvrC
OvrC is a free, cloud-based remote management and monitoring platform designed by Snap One exclusively for professionals. From setup to support, OvrC empowers you to configure, deploy, monitor, manage, diagnose and troubleshoot connected devices remotely, helping you deliver world-class support from anywhere. With a new system coming online every six minutes, OvrC is trusted by pros around the world to solve problems quickly and keep customers’ systems up and running
Shop OvrC
OvrC: Snap One’s Premium Platform for the Future
Real-Time Notifications
Receive alerts and troubleshoot common issues before your customer even realizes there's a problem. Plus, batch notifications provide you with a single offline alert based on location.
Remote Reboots
Most troubleshooting calls are resolved with a simple reboot, so OvrC allows you to remotely reboot Snap One devices or those powered through a WattBox or Araknis PoE switch, preventing the need for an onsite visit -instead of rolling a truck.
Modify Configurations
Through an easy-to-use interface, you can modify the most common configuration settings of a device ¬in OvrC – even after your install is complete.
Firmware Updates
If a firmware update is available for a device, you’ll instantly be notified. Then you can update the device remotely with a single click.
Remote Access
Get remote, secure access to a device’s local UI with just the click of a button, where you can access advanced configuration settings.
Client-Facing Mobile App
Through OvrC Connect, an optional mobile app you can personalize for each job, customers can fix common issues and manage parental controls on their own time.
A Connected Ecosystem
OvrC works with an ever-expanding list of products ranging from our connected brands like Araknis, WattBox, Luma, and Pakedge, to popular third-party choices like Google Nest, Pioneer, Philips, and more. When you can install, configure, and monitor every device on the job site within a single easy-to-use platform, you save time and create more opportunities to grow your business. Learn more about the OvrC Ecosystem > >
A Connected Ecosystem
OvrC works with an ever-expanding list of products ranging from our connected brands like Araknis, WattBox, Luma, and Pakedge, to popular third-party choices like Google Nest, Pioneer, Philips, and more. When you can install, configure, and monitor every device on the job site within a single easy-to-use platform, you save time and create more opportunities to grow your business. Learn more about the OvrC Ecosystem >>
Upgrade to OvrC Pro
Upgrade to OvrC Pro, and you’ll get full visibility of all connected devices and premium network transparency, so you can tackle common network issues quickly and discreetly, preventing service calls and eliminating onsite visits.
Upgrade to Full Network Access
Gain complete visibility of every connected device while enjoying premium network transparency. Leverage active network scans and device alerts for proactive system maintenance, and offer immediate support using cloud-based tools through a persistant, secured remote connection from anywhere, using virtually any device.
Network Diagnostics:
Access the customer dashboard to track devices requiring updates, experiencing connectivity issues, or in critical condition. Utilize the Network Health section to troubleshoot, analyzing LAN/WAN latency and download/upload speeds.
Scan & Monitor Devices:
Identify all network IP devices, noting their IPs and manufacturer details. Assign unique names, adjust settings, and add notes. Use controls for rebooting and updating. Select devices to monitor for status changes.
Advanced Remote Access:
Securely connect to a device's UI through port, SSH, or telnet with a single click, without needing port forwarding or VPNs. Ports are auto-identified or can be manually added.
Interoperability
Access enhanced diagnostic data and troubleshooting capabilities for supported products, along with cloud-based tools such as Ping, Traceroute, and a terminal emulator for SSH and telnet communication.
Secured and Authenticated:
Ensure your customer's privacy and network security using multi-factor authentication, HTTPS, user permission levels, group access, shared sites, and an account handoff process.
Give OvrC's Power to Your Clients
Customers benefit from unique remote features, too. Customize our client-facing app, OvrC Connect, and give it to your clients – empowering them to fix common issues, filter network content, and manage their Wi-Fi.
Quick Comparison
OvrC allows you to remotely monitor and manage Snap One connected products, while OvrC Pro extends those capabilities to everything else on the network, including ISP and non-Snap One products. Plus, you get access to a remote service dashboard that helps you solve problems from anywhere.
OvrC is included with all Snap One connected products, and lets you:
- Monitor and manage products remotely
- View device diagnostics info and troubleshoot remotely
With OvrC Pro, you get all the features of OvrC, plus:
- The ability to monitor and manage ALL connected products
- A quick snapshot of a location’s system health
- Enhanced diagnostics data and troubleshooting capabilities
Browser Compatibility
OvrC supports the latest versions of these browsers:
New Smartphone App
Compatible with iOS 13.0+
Award Winning Services
- The 2023 CEDIA Smart Home Awards inducted OvrC into the Product Hall of Fame.
- OvrC has held the title of CEPro Brand Leader for Remote Managed Services annually since 2017.
We’re always adding new features to OvrC, so visit our blog to see the latest updates.
Learn more